About this project

A homeowner in Canning Vale called us when their double sectional garage door dropped on one side and was left hanging crooked in the opening.

Our technician found that one of the lifting cables had snapped where it attaches to the bottom bracket, with the strands frayed and pulled apart. With only one side still holding, the door tilted and could not run evenly in its tracks.

Both cables were replaced with a new set so the door lifts evenly from each side. The worn bottom brackets and rollers were also swapped for a new pair of Centurion bottom brackets with rollers, giving the new cables a solid anchor point.

The door was then fully realigned in its tracks, the cables were wound back onto the drums, and the door was tested through its full travel to make sure it opened and closed level.

A snapped cable is one of the most common reasons a sectional door ends up hanging on an angle. Replacing both cables and the bottom brackets together means the door is balanced again and both sides wear at the same rate from here.

Job details

Location: Canning Vale, WA

Door and service type

  • Residential Garage Doors
  • Sectional Doors
  • Garage Door Repair

Work carried out

  • Lifting Cables (set)
  • Centurion Bottom Brackets and Rollers (pair)
  • Full Door Realignment

Price

  • Cables, Centurion Bottom Brackets and Full Realignment $750 + GST

Photos from this job

What Our Customers Say

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Wilson Vallecilla profile picture
Wilson Vallecilla
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Great service from Slide & Glide Garage Door. They were able to service my garage door on the same day I called, and I can definitely notice the difference in how smoothly it operates now. Special kudos to Owen, who provided the service — very professional and did a great job. I highly recommend them and will definitely continue using them for my regular garage door maintenance.
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Robert heard profile picture
Robert heard
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Owen was great , on time , explained in detail what he was doing and a very professional job. I would certainly recommend slide and guide
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zach mcleod profile picture
zach mcleod
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Great workmanship very reliable and quick to come out and fix what needs to be fixed big thanks to Owen for fixing our garage door
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Jason H profile picture
Jason H
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Great service. The team (Owen) quickly mobilised to fixed an issue I had with a garage door that wouldn't close.
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Nick Turley profile picture
Nick Turley
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Owen was great fast service same day service
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Oliver Dexter profile picture
Oliver Dexter
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Owen came around and in no time at all figured out why my roller door was no longer working and fixed it up for me on the spot. Nice guy, worked hard, and cleaned up after. Very happy with the service he provided on Slide and Glide's behalf. Will definitely be using this company again.
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Brian Zheng profile picture
Brian Zheng
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Owen came out to fix our garage door today and provided excellent service. He responded very quickly and was able to come almost immediately. He was professional, friendly, and paid great attention to detail throughout the job. He took the time to explain what was wrong, what needed to be fixed, and made sure we understood everything before completing the work. The whole process was smooth and efficient. Really happy with the service and would highly recommend Owen to anyone needing garage door repairs!
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Peter Bradshaw profile picture
Peter Bradshaw
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Owen was fast, efficient and very friendly. Highly recommended.
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Jason Fearne profile picture
Jason Fearne
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Service was excellent, technician was very thorough and professional. Gave great advice. Made our door work smoothly once again. Would recommend.
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Henry Vaughan profile picture
Henry Vaughan
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Owen was personable, competent and professional.