About this project

A homeowner in Erskine called us out when their double sectional garage door dropped on one side and was left hanging crooked in the opening, so it couldn’t open or close properly.

On inspection, our technician found the lifting cables and bottom brackets had failed. These parts anchor the cables to the bottom of the door and carry its full weight, so when they give way the door drops out of level and isn’t safe to run.

The old cables and bottom brackets were removed, and a new pair of bottom brackets and new lifting cables were fitted, wound evenly onto both drums and tensioned to balance the door.

The door was then realigned so it sat level and square in its tracks, and a full door service was carried out, checking the springs, drums, rollers, hinges and tracks, lubricating the moving parts and testing the door with the existing Centurion opener through several full open and close cycles.

A door that has dropped on one side shouldn’t be forced up or down. Replacing the cables and bottom brackets together, realigning the door and servicing it had this one balanced and running smoothly again.

Job details

Location: Erskine, WA

Door and service type

  • Residential Garage Doors
  • Sectional Doors
  • Garage Door Repair

Work carried out

  • New Lifting Cables
  • Bottom Brackets (Pair)
  • Door Realignment
  • Full Door Service

Price

  • Call-Out Fee $160 + GST
  • Lifting Cable Replacement $300 + GST
  • Bottom Brackets (Pair) $240 + GST
  • Door Realignment $150 + GST
  • Full Door Service $149 + GST
  • Total $1,098.90 (incl. GST)

Photos from this job

What Our Customers Say

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Wilson Vallecilla profile picture
Wilson Vallecilla
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Great service from Slide & Glide Garage Door. They were able to service my garage door on the same day I called, and I can definitely notice the difference in how smoothly it operates now. Special kudos to Owen, who provided the service — very professional and did a great job. I highly recommend them and will definitely continue using them for my regular garage door maintenance.
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Robert heard profile picture
Robert heard
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Owen was great , on time , explained in detail what he was doing and a very professional job. I would certainly recommend slide and guide
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zach mcleod profile picture
zach mcleod
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Great workmanship very reliable and quick to come out and fix what needs to be fixed big thanks to Owen for fixing our garage door
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Jason H profile picture
Jason H
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Great service. The team (Owen) quickly mobilised to fixed an issue I had with a garage door that wouldn't close.
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Nick Turley profile picture
Nick Turley
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Owen was great fast service same day service
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Oliver Dexter profile picture
Oliver Dexter
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Owen came around and in no time at all figured out why my roller door was no longer working and fixed it up for me on the spot. Nice guy, worked hard, and cleaned up after. Very happy with the service he provided on Slide and Glide's behalf. Will definitely be using this company again.
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Brian Zheng profile picture
Brian Zheng
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Owen came out to fix our garage door today and provided excellent service. He responded very quickly and was able to come almost immediately. He was professional, friendly, and paid great attention to detail throughout the job. He took the time to explain what was wrong, what needed to be fixed, and made sure we understood everything before completing the work. The whole process was smooth and efficient. Really happy with the service and would highly recommend Owen to anyone needing garage door repairs!
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Peter Bradshaw profile picture
Peter Bradshaw
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Owen was fast, efficient and very friendly. Highly recommended.
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Jason Fearne profile picture
Jason Fearne
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Service was excellent, technician was very thorough and professional. Gave great advice. Made our door work smoothly once again. Would recommend.
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Henry Vaughan profile picture
Henry Vaughan
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Owen was personable, competent and professional.