About this project

A homeowner in Falcon called us after the lifting cables on their sectional garage door snapped.

The cables run from the bottom corners of the door up to the drums on the spring shaft, and they take the weight of the door as it opens and closes. With a cable gone, the door can no longer lift evenly and can jam or drop on one side, so it is not safe to use.

Our technician removed the broken cables and fitted a new set, winding them evenly onto the drums on both sides so the door lifts level.

A full door service was then carried out, checking the springs, rollers, hinges and tracks and testing the door with the opener through several full open and close cycles.

Snapped cables are usually a sign of wear, so replacing both cables at once means the door is balanced again and neither side is left running on an old cable that could be next to fail.

Job details

Location: Falcon, WA

Door and service type

  • Residential Garage Doors
  • Sectional Doors
  • Garage Door Repair

Work carried out

  • Lifting Cables (set)
  • Full Door Service

Price

  • Cable Set and Full Door Service (supplied & installed) $529 + GST

Photos from this job

What Our Customers Say

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Wilson Vallecilla profile picture
Wilson Vallecilla
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Great service from Slide & Glide Garage Door. They were able to service my garage door on the same day I called, and I can definitely notice the difference in how smoothly it operates now. Special kudos to Owen, who provided the service — very professional and did a great job. I highly recommend them and will definitely continue using them for my regular garage door maintenance.
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Robert heard profile picture
Robert heard
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Owen was great , on time , explained in detail what he was doing and a very professional job. I would certainly recommend slide and guide
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zach mcleod profile picture
zach mcleod
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Great workmanship very reliable and quick to come out and fix what needs to be fixed big thanks to Owen for fixing our garage door
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Jason H profile picture
Jason H
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Great service. The team (Owen) quickly mobilised to fixed an issue I had with a garage door that wouldn't close.
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Nick Turley profile picture
Nick Turley
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Owen was great fast service same day service
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Oliver Dexter profile picture
Oliver Dexter
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Owen came around and in no time at all figured out why my roller door was no longer working and fixed it up for me on the spot. Nice guy, worked hard, and cleaned up after. Very happy with the service he provided on Slide and Glide's behalf. Will definitely be using this company again.
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Brian Zheng profile picture
Brian Zheng
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Owen came out to fix our garage door today and provided excellent service. He responded very quickly and was able to come almost immediately. He was professional, friendly, and paid great attention to detail throughout the job. He took the time to explain what was wrong, what needed to be fixed, and made sure we understood everything before completing the work. The whole process was smooth and efficient. Really happy with the service and would highly recommend Owen to anyone needing garage door repairs!
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Peter Bradshaw profile picture
Peter Bradshaw
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Owen was fast, efficient and very friendly. Highly recommended.
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Jason Fearne profile picture
Jason Fearne
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Service was excellent, technician was very thorough and professional. Gave great advice. Made our door work smoothly once again. Would recommend.
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Henry Vaughan profile picture
Henry Vaughan
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Owen was personable, competent and professional.