About this project

The owners of a home in Doubleview called us when their sliding gate, driven by a Centsys D5 Smart motor, closed and then would not open again.

Our technician inspected the motor, the gear rack and the track. The most likely cause was a fault in the motor’s limit sensor or limit control system. When the limits are not read correctly, the gate can travel too far into the closed position and press hard against its end stop.

That extra pressure loads up the gearbox, and once it is jammed tight the motor cannot pull the gate back open. This kind of fault can look like a dead motor, even when the motor itself is still working.

Our technician released the pressure, got the gate moving again and ran it through its open and close cycle to check it was travelling correctly.

Because limit faults can come and go, the recommendation was to monitor the gate rather than replace parts straight away. If the problem returns, the next step is a closer look at the motor’s limit system, with a repair or replacement of the motor if needed.

This job shows how we approach repairs: find the likely cause, explain it clearly, and avoid replacing parts the client may not need yet.

Job details

Location: Doubleview, WA

Door and service type

  • Residential Sliding Gates
  • Gate Motor Repair

Work carried out

  • No new parts required: existing Centsys D5 Smart motor assessed and tested

Price

  • Sliding Gate Motor Assessment and Service $79 + GST Quote and Assessment Fee

Photos from this job

Services used on this job

More garage door work near Doubleview: garage doors in Noranda or all our recent jobs.

What Our Customers Say

Posted on Google Google
Wilson Vallecilla profile picture
Wilson Vallecilla
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service from Slide & Glide Garage Door. They were able to service my garage door on the same day I called, and I can definitely notice the difference in how smoothly it operates now. Special kudos to Owen, who provided the service — very professional and did a great job. I highly recommend them and will definitely continue using them for my regular garage door maintenance.
Posted on Google Google
Robert heard profile picture
Robert heard
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Owen was great , on time , explained in detail what he was doing and a very professional job. I would certainly recommend slide and guide
Posted on Google Google
zach mcleod profile picture
zach mcleod
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great workmanship very reliable and quick to come out and fix what needs to be fixed big thanks to Owen for fixing our garage door
Posted on Google Google
Jason H profile picture
Jason H
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service. The team (Owen) quickly mobilised to fixed an issue I had with a garage door that wouldn't close.
Posted on Google Google
Nick Turley profile picture
Nick Turley
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Owen was great fast service same day service
Posted on Google Google
Oliver Dexter profile picture
Oliver Dexter
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Owen came around and in no time at all figured out why my roller door was no longer working and fixed it up for me on the spot. Nice guy, worked hard, and cleaned up after. Very happy with the service he provided on Slide and Glide's behalf. Will definitely be using this company again.
Posted on Google Google
Brian Zheng profile picture
Brian Zheng
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Owen came out to fix our garage door today and provided excellent service. He responded very quickly and was able to come almost immediately. He was professional, friendly, and paid great attention to detail throughout the job. He took the time to explain what was wrong, what needed to be fixed, and made sure we understood everything before completing the work. The whole process was smooth and efficient. Really happy with the service and would highly recommend Owen to anyone needing garage door repairs!
Posted on Google Google
Peter Bradshaw profile picture
Peter Bradshaw
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Owen was fast, efficient and very friendly. Highly recommended.
Posted on Google Google
Jason Fearne profile picture
Jason Fearne
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Service was excellent, technician was very thorough and professional. Gave great advice. Made our door work smoothly once again. Would recommend.
Posted on Google Google
Henry Vaughan profile picture
Henry Vaughan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Owen was personable, competent and professional.